We are aware that the home’s staff will always play a key role in Residents welfare and by maximising this contribution we will do the following:
- Employ staff in sufficient numbers and with relevant mix of skills and qualifications to meet Resident’s needs.
- Observe recruitment policies and practices which both respect equal opportunities and protect Residents safety and welfare.
- Offer our staff a range of training which is relevant to their induction, experience and further development
Management and Administration
We know that the leadership of the home is critical to all its operations so by providing the leadership of the quality required, we will:
- Always engage a manager who is qualified, competent and experienced for the task.
- Aim for a management approach which creates an open, positive and inclusive atmosphere.
- Install and operate effective quality assurance and quality monitoring systems.
- Work to accounting and financial procedures that safeguard Residents interests.
- Offer Residents appropriate assistance in the management of their personal finances.
- Supervise all staff and voluntary workers regularly and carefully.
- Keep up-to-date and accurate records on all aspects of the home and its Residents
- Ensure that Health, Safety and Welfare of Residents and staff are promoted and protected.
- Most of all, employ a Manager whom is at the heart of the Care Home and ensures a loving, friendly atmosphere for our Residents to live in.
