Core Values

Independence

At Arden Lodge we have full insight and understanding in promoting independence within the confines of residential services. 

We fully appreciate the sacrifices our residents have had to make; therefore, we want to support all our residents through a person-centered ethos of care and support.

  • Staff will ensure that care and support is delivered in a kind, caring compassionate manner, providing person centered or technical support as and when required.
  • Promoting independence with personal care, daily living tasks, and social and vocational activities.
  • Supporting residents in making informed decisions.
  • Supporting residents to continue to retain existing friendships/relationships and develop new relationships/friendships both inside and outside of the home.

Choice and Control

Arden Lodge aims to support residents to have choice and control over all aspects of their lives. We achieve this by:

  • Supporting individuals to decide as to what they would like to eat and drink, where they would prefer their meals and whom they would like to share their dining experience.
  • Supporting and enabling individuals as to how they would like to structure their days, for them not to feel obliged to adhere or be instructed by others as to how their day should materialise.
  • Supporting the individual through staff ascertaining as to how they wish their needs, views, preferences and wishes should be met. Remember from time to time we all change our minds; therefore, we will always revisit this with you.
  • Staff will ensure that they are flexible in their approach as this is paramount in meeting the individual’s needs.

Dignity

We know how important it is for residents to obtain their dignity. Our team members achieve this through understanding of the resident’s needs and treating them with respect.

  • The staff team will ensure that the resident’s autonomy is upheld, ensuring that the individual is supported through enablement and empowerment to make informed choices.
  • Staff having insight and understanding as to the resident’s views, needs, preferences and wishes.
  • To develop caring, positive, and professional relationships.
  • To ensure that person centered care identifies the individual’s aspirations and that they are supported through personalised care planning.